OX IT Solutions Ltd

01865 594 930

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Privacy Policy

1. Introduction

We fully support the new General Data Protection Regulations (GDPR) and have reflected our commitment to protect your rights and interests in our new privacy policy statement. In this statement we've provided clarity on what data we have, how we use it, why we need it and who has access to it. These updates will come into effect for existing users and customers on the 25th of May 2018. This privacy policy sets out the ways in which OX IT (by which we mean OX IT Solutions Limited, registered in the United Kingdom - Company Number 10392088) may use your personal data. That said, your privacy and the security of your personal data is, and will always be, enormously important to us. So, we want to transparently explain how and why we gather, store, share and use your personal data - as well as outline the controls and choices you have around when and how you choose to share your personal data.



2. How you can contact us

By using www.oxitsolutions.co.uk you agree to be bound to our privacy policy. Should you have any questions about our privacy policy, please contact us by email on marketing@oxitsolutions.co.uk or in writing to:


Data Protection - OX IT Solutions Limited

Unit B6 Danebrook Court

Langford Lane

Kidlington

Oxfordshire

OX5 1LQ


3. Information we may collect about you

By purchasing products or services from us, registering for one of our events, subscribing to our services, visiting our site or otherwise interacting with us, we will process your personal data in accordance with this privacy policy.


  • Information you give us: We collect any information you provide to us when you complete registration forms, or provide us with your details over the phone, for example when you register an account with us, register to attend one of our events or subscribe to our mailing. This information might include your name, address, email address, phone number, payment information and other information relevant to the service that you’re registering for.

  • Information we collect about you: We will collect any information contained in any correspondence between you and us via contact forms on websites, and emails or telephone.

  • Information we receive from Website Analytics & mailing platforms: We collect information about you visiting our website and how you use it. This may include your IP address, geographical location, device information, browser type, referral source, length of visit, operating system, number of page views, which pages you viewed and similar information. This information may be collected by a third party website analytics service provider on our behalf and/or may be collected using cookies. We also use cookies, track delivery and open rates of our emails, the results of which are stored against your email address and profile. For more information on cookies please refer to paragraph 6 below

  • Information we receive from third parties: We may collect information about you from third parties that we work closely with for the purposes of delivering to you the services that you request from. For example, we may engage third parties to assist us with our online event registration systems or payment systems; these entities will collect information directly from you on our behalf.

4. How we use information about you

We may use your information for the following purposes, depending on the relationship we have with you. Prior to submitting your personal data to us, we will provide you more specific information where necessary about how we will use your data, and link you to this privacy policy.


We use personal data to: The purpose of this is: The applicable legal basis:
Provide you with information that you have requested from us, in relation to our products, professional services, events and other services we provide (for example online webinars and e-newsletters). We will need to use your contact details to keep you updated about the products or services you have indicated you are interested in. By specifically requesting information from us, you are consenting to us using your personal data for the purposes of communicating such information to you.
For general administration and creating accounts. To process and deliver your order. Manage payments, fees and charges. Collect and recover money owed to us. We will need to use your details for planning and logistics, to invoice you, to provide you customer service in relation to your orders, and general administration. This is in performance of a contract with you and necessary for our legitimate interests (to recover debts due to us). It is our legitimate interest to use your personal data for general administration and logistics of order processing.
To keep in contact with you about other products or services of ours that may be of interest to you. To keep you up to date on our products or services you have previously purchased from us in the past. To analyse the effectiveness of our products and offerings to you. It is our legitimate interest to keep you up to date on similar products or services you have used at in the past. Where we rely on legitimate interests in this way, we will always offer an opt out, and unsubscribe option on any marketing information we send you.
Analyse user traffic to measure use of our websites and improve their content. We may use information such as your IP address for analytical purposes of our pages, this could also include improving the content of our websites and services. We have identified web analytics as a legitimate interest of our business, that allow us to better meet your needs as a customer.
To manage and maintain our relationship with you which includes: Notification of changes to our privacy policy and terms & conditions.

We will need to use your details to inform you of any changes to our privacy policy and our terms & conditions, as and when required. It is necessary to comply with a legal obligation to inform you of any changes as part of our contract with you.

5. Sharing Information

OX IT Solutions DO NOT share, sell or rent any of your personal information with any third party sources. We may disclose your personal information to third party suppliers who provide services on our behalf for correspondence purposes only.



6. Cookies

We use cookies to ensure that you get the most out of our site. Cookies are small text files which we store on the device you use to access the site. Cookies allow us to monitor your use of the software and simplify your use of the site. For example, a temporary cookie is also used to keep track of your “session”. Without that temporary cookie (which is not stored after you quit your browser) you would have to log on every time you access a new page.


If you do not wish for cookies to be installed on your device, you can change the settings on your browser or device to reject cookies. For more information about how to reject cookies using your internet browser settings please consult the “Help” section of your internet browser (or alternatively visit http://www.aboutcookies.org). Please note that, if you do set your Internet browser to reject cookies, you may not be able to access all of the functions of our websites.


7. Third Party Content, Sites, and Contributions

Some of our websites may contain content and links to other websites or apps that are operated by third parties. We don’t control these third party websites or apps (including whether or not they store cookies) and this privacy policy does not apply to them. Please consult the terms and conditions and privacy policy of the relevant third party website or app to find out how that site/app collects and uses your information and to establish whether and for what purpose they use cookies.


8. How we look after your data and how long we keep it for

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.


We will retain your information for as long as is necessary to provide you with the services that you have requested from us, or for as long as the law otherwise permits.


Transmission of information over the internet can be insecure, and although we employ measures to protect your information from unauthorised access we cannot always guarantee the security of information sent over the internet.


We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


9. Where we store your information

Where you are interacting with a OX IT located inside the EU, our servers are situated inside the European Economic Area (EEA) and all of the information that we collect about you will be stored on these servers. This servers are located at our office address as stated in section 2. We use a variety of technological and operational security measures to protect your information against any unauthorised access to, unlawful use of, and modification and destruction of any personal data we store.


10. Your rights in relation to your Personal Data

You have the right to:


Right of Access - the right to be informed of and request access to the personal data we process about you;

Right to Rectification - the right to request that we amend or update your personal data where it is inaccurate or incomplete;

Right to Erasure - the right to request that we delete your personal data;

Right to Restrict - the right to request that we temporarily or permanently stop processing all or some of your personal data;

Right to Object - the right, at any time, to object to us processing your personal data on grounds relating to your particular situation; and the right to object to your personal data being processed for direct marketing purposes;

Right to Data Portability - the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service;

Right not to be subject to Automated Decision-making - the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.


To request a copy of the personal data that we keep about you, make a request in writing to Data Protection - OX IT Solutions Ltd, details are provided at section 2 of this policy. You can ask us to provide the data in a commonly used, machine readable format.


To lodge a complaint with the data protection authorities if you believe we have not complied with any applicable data protection In the UK, the relevant authority is the Information Commissioners Office, you can find their details at www.ico.org.uk.


11. Website Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All instances of unauthorised attempted access to our site are logged and investigated. Where necessary, OX IT Solutions will inform law enforcement agencies or other relevant organisations regarding misconduct.


In such instances, OX IT Solutions may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property or personal safety of company name and its website, visitors to the website and customers of our Services.


12. Changes to this Privacy Policy

We may update this privacy policy from time to time. Updated privacy policies will be updated on the OX IT Solutions website, or provided to you at your request.