A server goes offline. Within minutes, staff can’t get to their files, orders stop moving and the phone starts ringing with questions nobody can answer. What looks like an IT problem becomes everybody’s problem, fast.

Most businesses think about downtime in hours. What they don’t account for is everything underneath — the lost revenue, the compliance headaches, the customer who quietly goes elsewhere and never says why.

Watch Associate Director of IT, John McMillan (pictured), Josh Capon, IT Operations Manager and Rob Penn, Cybersecurity Administrator, from our customer ASSET Education Trust, talk about the challenges they face in a busy multi-academy trust, specifically what they are using OX IT’s Managed Service for Backup, DR and Cybersecurity to do, to protect the trust’s data, pupils and staff 24/7. John and his team highlight why they chose our Managed Service, powered by Acronis, and also what they like most about working with us.

Our customers, John McMillan, Associate Director of IT and Josh Capon, IT Operations Manager, at ASSET Education Trust, East Suffolk, talk about their IT priorities in a multi-academy trust, including what they are using their data protection and DR to do, and the delivery of services in a busy IT department to support school curriculum goals for 2026.

You’ll also hear about the latest developments in data protection, recovery and cybersecurity from Kieron Moore, European Enterprise Manager, an industry expert at one of our top technology partners, Acronis.

Data Protection and Backup: Getting the Basics Right…

Data sits at the heart of every organisation. Customer records, financial information, internal communications, intellectual property. Lose any of it and you feel it immediately. And yet, most businesses don’t think seriously about protecting their data until something goes wrong.

Watch Shaun Roe, Technical Director from our customer and partner Proximitum, talk about the unique way we work together to deliver IT solutions and managed IT services to some of our shared customers. Shaun gives examples of customers we have helped recently with our managed IT services, which include backup, disaster recovery, cybersecurity solutions and data protection. Shaun also highlights why he chose to work with OX IT Solutions and also what he likes most about working with us.